Did You Study During Lockdown / Covid?

You May Be Entitled to Compensation

Between 2020 and 2022, thousands of UK students experienced:

Online-only teaching

Restricted campus access

Cancelled placements

Limited lab, studio and library access

Paying full fees for reduced services

If the education you received was materially different from what was promised — you may have grounds to complain.

What Students Are Claiming For?

Lockdown claims are not about the pandemic itself

They are about value for money and contractual expectations

Common issues include:
Reduced Teaching Delivery

Pre-recorded lectures replacing in-person teaching

Fewer contact hours than advertised

Limited academic support access

Missed Specialist Facilities

Closed labs and studios

Cancelled practical modules

Restricted research access

Accommodation Payments

Paying for halls during campus closures

Reduced services while contracts remained active

Prospectus Misrepresentation

Course materials and open day information may form part of your contractual expectation.

UK universities must comply with guidance from the

Competition and Markets Authority

which requires transparency and fairness in student contracts.

Can You Actually Claim?

Some students have successfully obtained:

Partial tuition refunds

Accommodation reimbursements

Goodwill compensation

Fee reductions

Complaints are assessed individually, and outcomes depend on:

Course type

Year of study

What was advertised

What was delivered

Whether alternative provision was reasonable

If internal complaints fail, cases may be escalated to the

Office of the Independent Adjudicator.

How We Help

Step 1 – Free Case Assessment

We assess:

Year of study (2019–2022)

Course format

Contact hour reductions

Accommodation contracts

Step 2 – Structured Complaint Draft

We help you present:

Contractual arguments

Consumer rights position

Evidence comparison (promised vs delivered)

Step 3 – Escalation Guidance

If rejected, we assist with:
Internal appeal drafting

OIA submission preparation

Clear, structured complaints often perform better than informal grievance emails

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Timeframes

University complaint processes typically take 4–12 weeks

Escalation can take several additional months depending on complexity

We provide realistic timelines

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Our Pricing Options

Fixed-fee document preparation

Managed claim (success-fee structure)

Transparent pricing. No hidden costs

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Start Your Free Lockdown Claim Check

If you paid full tuition but received significantly reduced services, you deserve clarity.

Find out if you may have grounds to claim.